Industry: Telecommunications Department: Customer Service, Digital Services, Operations Company: (Anonymous) Project Type: Green Belt Project Duration: 6 months Financial Benefits: Estimated savings of €5,746 per year Helping Customers Use Self-Service to Reduce Calls Receiving too many calls to effectively manage is a challenge that burdens every customer service team. Many of these calls could be […]
Industry: Public Sector & NGO Department: Records Management, Legal, Privacy Compliance Company: (Anonymous) Project Type: Green Belt Project Duration: 5 months Financial Benefits: 50% budget reduction Speeding Up Public Record Releases: A Lean Six Sigma Approach Processing and releasing records efficiently is crucial for public service organizations. Delays not only frustrate customers but also strain […]
Industry Type: Education (Service Center HRM)Department Type: Human Resources (HR)Company Name: an educational institutionFinancial Benefits: Approx. $10,800 per yearProject Duration: 6 monthsType of Project: Green Belt Project IntroductionEfficient HR processes are essential for any organization. At an educational institution’s Service Center HRM, a Lean Six Sigma Green Belt project was undertaken to tackle inefficiencies in […]
Industry Type: Industry Department Type: Project Engineering / Technical Office Company Name: Not provided Financial Benefits: -Savings of approximately $5,450 per year from locker substitution. -Reduction of 1 hour per day in time spent by the Project Engineering team on locker management tasks. Project Duration: 4 months with an additional 5 months of monitoring. Type […]
Industry: Manufacturing Department: Production Company: Orbis Bardstown Financial Benefits Achieved: $54,916 Project Duration: 5 months Project Type: Green Belt Project Green Belt Project Success: How Lean Six Sigma Reduced Defects and Improved Quality The Problem: Reducing Defects in Product IDs When customers receive products with incorrect IDs, the consequences go beyond inconvenience—they can lead to […]
Womp Womp